Dealer Management Portal

Setup:

• Multiple Login Levels (hierarchy) for the Web Interface (Dealer & End User)
• The Dealer Portal is for the Management of the Customers Account when needed
• Customer Portal is to view and manage their Private Video
• Dealer will not have access to Customer Video via the Dealer Portal
• The Dealer Portal is used to Create User Accounts, Setup Payment, and Troubleshoot

Payments:

As a dealer you will need to setup a bank holding account for you funds to be deposited. When you customer purchased hardware or a monthly service your commission will automatically be deposited into this bank account. You will have a PayOut Button that will allow you to transfer these funds into another bank account when you request.NOTE: Our Payment system is audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry.

Shop & Plans

• You as the dealer can Quote and Purchase equipment for your customers or they can purchase via the User Dashboard.
• When purchasing from the Dealer or Customer Dashboard – their will not be any upfront costs to the dealer. The dealer will not be invoiced for equipment or service but receive commissions noted in the dealer dashboard
• Cloud Cameras are available in Studio or direct purchase from the Cloud website
• If your customer purchases directly from their dashboard – you will receive commissions in your account
• You will receive commissions for all the cameras with Monthly Service Packages attached

 

Home Login:https://cloud.bluesurveillance.com/ 

NOTE: This is the same URL that you will provide your customers to login to their Web Dashboard Account.

Request you NEC Account Manager to Setup a Cloud Dealer Account and you will receive an Invite Email requesting you to setup your Password

• User Name: Email Address
• Password: User Defined
• Invited Users will received an email with at link to setup their password

Remember Me – Set a cookie to retain email and password

Forgot Password – Redirect to a new site to reset a password

Create a new account – Request Admin to setup a new dealer or customer account

Dealer Profile

• Shows Login Email (Account Name)
• Profile – Dealer Info, Plans, Bank Account, and Password
• Logout – Portal Logout

Reports – Generate Account Reports

Users – View and Set User Account Information

Cameras – Monitor and set camera information

Shop – View and setup Hardware Commissions

NOTE: Use the Drop Down Arrow under you Login Name to View your Profile settings or Logout

Dealer Link

• Unique Link that a dealer can distribute to customers
• Any Customer that uses this URL Link to signup will automatically be placed under your Account
• Add this Link to your Dealer Web Site or add a DNS Record to create a new URL(signup.yourdomain.com)
  • Example: Using GoDaddy DNS
  • Copy your Unique Sign Up Link under your Profile: https://videosurveillancecloud.com/signup.html?dealerUID=64ABS216-A69C-D5C3-0446-96704919EGodaddy
  • Login to your GoDaddy Account or your Domian Name Provider for your Dealer Website
  • Go to your Mange DNS settings – and setup a Forwarding Rule and press Add SUBDOMAIN
  • Add a name for your SUBDOMAIN “signup”
  • Add your Unique Dealer Sing Up Link from your Profile
  • Your new URL will be signup.yourdomain.com

Plans

• This will where the Dealer will assign the commission that he will make on each Monthly Service Plan
• Each commission will be paid based on each subscribed camera per plan , per month
• Transfer Price is what your customer will pay each month

Bank Account (Stripe Account)

As a dealer you will need to setup a bank holding account for you funds to be deposited. When you customer purchased hardware or a monthly service your commission will automatically be deposited into this bank account. You will have a PayOut Button that will allow you to transfer these funds into another bank account when you request.

• Open – Dealer will setup a personal bank account for deposits
• Pay out Now – Used when the dealer would like earned commissions  to be transferred into a personal bank account of their choice
• Only you will have access to see or manage these funds – NEC or other parties do not have access.
• NOTE: Our Payment system is audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry.

Password

• Change your current Password to a new Password

You will need to open a bank holding account for your commissions. When you have generated commissions you can transfer the funds to another account or bank when you want.

• Open – Stripe Account Setup
• In the Dealer Portal – Stripe Account select “Create”
• You will have to options “Payouts” & “Account”
• In Account Settings you will need to Update:
  • Personal Details about your company
  • Your Business Information
  • Payout Details

Stripe Bank Account

• This is where you will setup your Financial Account for commission Deposits and Payouts
• Who is Stripe
  • Most used online payment gateway
  • You may not know Stripe – but you have used them before
  • How uses Stripe – Google, Uber, Amazon, Lyft, Spotify, Kickstarter, Expedia
  • Security: PCI Service Provider Level 1- This is the most stringent level of certification available in the payments industry
• Create and Edit your Account Details
• Your Legal Business Details
• Bank Accounts for your Direct Payouts
• Monitor your Commission Balance
  • You can monitor your balance on the Profile Page – Stripe Account or on the Reports Page

Reports Page – Dashboard for the dealer to see account statistics

Dashboard

• Total Users – How many user accounts
• Total Cameras – Count of the number of cameras in the dealer account
• Bandwidth – Total Bandwidth being consumed by cameras
• Storage – Total GB of storage being recorded
• Revenue – Current Sales

Download Report

• Create a Cloud report to monitor your customers and usages or services
• Dealer can create a real-time report of all users, cameras, service packages
• Set Start and Stop Time for report generation
• CSV report will auto-download to your local PC

Users Page – Customer Information

Add New Users

• You can manual add a new customer to your account.
• New customers will be sent an automated email to the email address that you entered for their account
• In the Invite Email that your customers receive – they will be instructed to setup a password to login to their dashboard

See Existing Users

• User ID, Email, Invite Confirmed or not, Camera Count
• You will be able to see when a customer that you setup had acknowledged the email
• You can resend the email to your customer if they have not opened to accepted the email invite.

Users Actions

• User Stats –See Total Cameras, Bandwidth and Storage
• Cameras – Cameras User has access to
  • Check the camera box to give your customer access to the camera.
• Edit – Edit User Information
• User Account Login – View your Customer Dashboard to modify settings & troubleshoot (you will not be able to view their video)
• Delete User

Users Page – Add a New User

Select the Add Button

New User Page

• Enter the customers User Email Address (your customer will use this to login to their Dashboard & receive an email Invite to setup their Password)
• Add User Physical Address
• Add Customer Notes (Account Manager or Customer Account Number)
  • You will see this information in the Reports that you can generate
• Select Apply and an Email Invite will be sent to the above customers Email Address

Services

• If ON the User will have full access to Camera Service Plans
• If Set to OFF – user will not see this Icon on their Customer Dashboard
• This will all the end user to attach and manage a Monthly Service Plan to each camera and pay with their credit card
  • Each Camera can have a different Service Plan Attached
  • The Dealer will receive a commission in their account

Shop

• If ON the User will have full access to See and Purchase Cloud Cameras
• If Set to OFF – user will not see this Icon on their Customer Dashboard
• This will all the end user to select their cloud cameras and pay with their credit card
  • The Dealer will receive a commission in their account

Users Page – Cameras

View all Cameras available

Select the Camera(s) for a User Account

• Select the box next to the camera to add it to the customer account
• Be careful not to attached incorrect cameras to a user account that belong to a different user

This will allow you to setup multiple users at one customer with different cameras

Edit User Information

• Change Address
• Add Notes to a User
• ON/Off of Services – this will enable or disable the Service Icon on the Customer Dashboard
• ON/Off of Shop – this will enable or disable the Service Icon on the Customer Dashboard

Users Page – Remote Account Login

• Use this feature to securely login and view the User Account
• The Pink Header will indicate you are logged into the User Account
• Troubleshooting and Management: Make changes to the User Account at the User Level
• User the Dealer Logout to return the Dealer Portal

Service/Shop set to OFF

• Use the Remote Login feature to purchase cameras, and service plans
  • When you have the Shop & Services Disabled for your User, you can login and see these Icons
  • Use these Icons to purchase Hardware or Service on your Customers account.
  • Dealer will receive commissions if you use your or the customer credit card
• User will not see the Service and Shop Icons, but the dealer will from this login feature
• Make adjustments to motion and audio detection in your User Dashboard
• Edit Cameras Names
• Full Access to cloud settings to add and remote cameras

You will not be able to see Live or Recorded Video for protection of customer privacy

Cameras Page

Add New Cameras

• See Cloud Documentation Camera Setup Plug-n-Play
  • Setup a new Camera with your iOS or Android Application
• See Cloud Documentation Camera Setup Manual
  • Setup a new Camera with the Web Dashboard

View Camera ID, Name, Location & Description

See Actions

• Edit Camera Information
• View Camera Secure Token
• Delete an Existing Camera

**This is to add a Camera by the Manual Method – Dealer Portal

**To add a camera via Smart App See the Cloud Documentation for Camera Setup Plug-n-Play

Add Camera Information

• Camera Name – (Example) use the location of where the camera is installed (Front Door)
• Location – This Field is to Organize cameras into groups on the user Dashboard web interface
  • Example: Add a name like “Warehouse” to all cameras that are in the warehouse
• Recording – Select this to enable Recording (you will need to also attach a monthly service plan later)
• Type – Indicated the camera connection type
  • Cloud Camera – this is one of the supported Cameras you see in the Shop or provided by your distributor. Fully Secure & Encrypted communication without network setup
  • IP Camera – Generic or 3rd Party IP Camera ( you will need to setup Port Forwarding in your Network)
  • Mobile Stream – Turn your iOS or Android Device into a Surveillance Camera. This will use the Smart Application to stream Video from you smart phone to the cloud.
• Timezone – Set the Timezone of where the camera is installed
• Description – and any notes about the cameras or installation
• Select Next

Select a User

• Select the Customer Account from the drop down that you would like this camera to be attached to
• If this is a new user – create a new user account under the User Page first
• Select Next

Confirm Camera Settings

• Verify that all the entered information about this camera is correct
• Select Finish

Copy the Secure Token

Navigate to the Camera Page

• Select the Camera that you created/Added
• Select the Token Key for the Access Key Pop-Up
• Copy the Full Control Token – CTRL C
• NOTE: Each Camera has a unique Token Key – do not use same key for more than one camera

SADP Tool – Find your Cameras IP Address

• Use the SADP Tool to find the IP Address of your Camera
• Make sure your camera is set to DHCP or has a proper network addressDHCP Check with SADP ToolOpen your PC or Laptop
  • Start the SADP Tool
  • If you dont have the SADP Toll installed you can download it from the BLUE Surveillance Website:
    • Downloads – Applications – Tools – Network Camera Search Tool
  • After the SADP Tool is opened it will start to Search for network cameras
  • Select the Camera that you would like to enable DHCP
    • This can be verified with the Device Serial Number printed on the bottom of the Camera
  • If your camera is not found – try to use the SADP Refresh Button
  • Check Enable DHCP
  • Enter your Camera Password
    • If the Camera does not have a password assigned it will prompt you to enter a password
  • Press Modify – and your camera will now request a DHCP address

Login to your NEC Supported Camera

• Open a Chrome Web Browser on your Laptop or PC
• Optional: Install IE Chrome Plugin ( this will allow you watch Video in your Browser)
  • In the Chrome Web Store – Search IE Tab
  • https://chrome.google.com/webstore/search/ie%20tab?hl=en-US
  • Install on your Laptop or PC
  • After Installed Click the IE icon and enter your Camera IP Address

• Enter the IP Address of  you Camera into the IE Search Bar (IP Address from SADP Step)

Update Camera Software

• Access the Camera User Interface
  • User: admin
  • Pass: enter your camera password
• Goto Configuration – Maintenance
• Under Upgrade Browse your local folders and select the digicap.dav file (download camera software here)
• Select Upgrade

 

Import Application File

• After the Camera Fimware has been updated and the camera reboots you will need to add the Secure Application File
• Import the Cloud Application File
  • In the Camera Configuration – Open Application – Select Import
• Under Open Platform
  • Select Application
  • Browse to the Cloud Application File (Download Here)
  • Select Import
  • After File is Imported – Select Start

Add Secure Token

• Under Open Platform
  • Select Streamer App
  • Copy/Paste the Secure Token Key you copied in the Above Step (Copy the Secure Token)
  • Enter Camera User Name and Password
  • Select Save
• Your Camera will now connect to the Cloud under the Name of the Token Key that you copied

NOTE: Each Camera has a unique Token Key – do not use same key for more than one camera